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How Food Chain Works

We deliver organic vegan meals for two on Monday, Wednesday and Friday mornings to homes and workplaces in much of San Francisco. Order must be placed by 10am the day before delivery.

To see if you live or work in our delivery area, click here.

We will happily deliver one-time orders, but we encourage customers to subscribe by ordering a number of meals in advance. The more you eat with Food Chain, the more affordable it is. Food for subscribers is delivered in a stainless steel Thai lunchbox called a pin-tho for which you put down a refundable deposit. You get three pin-tho with your name on them that will be rotated through your subscription. You are responsible for cleaning and returning the pin-tho at the next delivery.

Frequently Asked Questions

- Where can I get a menu?
- How much food is it?
- What if I'm not there to accept the delivery?
- How do I get my deposit back?
- How vegan is it?
- Will I like this food? When you say, "vegan," I think, "brown rice and lentils."
- How organic is it?
- What about my food allergies?

Where can I get a menu?

You can't. We don't publish one in advance because we get the freshest fruits and vegetables directly from community supported farmers who won't pick their beautiful, loved, organic produce until its peak. This freshness -- you'll often be eating vegetables within 48 hours of when they were harvested -- is the secret to Food Chain meals, and to your nutrition.

Instead of a set menu, Chainletters highlight what produce is ready to be picked at Bay Area farms that you can expect in upcoming meals.

Some customers have been reluctant to order meals without knowing what to expect, but most find that not only does this expand their tastes and the variety of their diets, but that they enjoy the surprise of each meal.

How much food is it?

Food Chain meals are enough for two people, or a lunch and a dinner, or two lunches in a row.

Here's the raw numbers:

2 cups of starter (salad, soup, grilled vegetables, etc.)
4 cups of main course
2 cups of dessert (freshest fruit, Indian coconut fudge, chocolate almond cake, etc.)

Here's the real-life meaning:

one Food Chain meal equals


three tofu super burritos from Taqueria El Toro on Valencia. 1 1/4 medium Indian Vegetarian Pizzas from Zante Pizza and Indian Cuisine on Mission. two orders of Pad Thai from Thai House on Market.

What if I'm not there to accept the delivery?

When you order, you should tell us what do to if you aren't available to accept your meal. For instance, we can leave it with a coworker, inside a front gate, or at a corner store.

We cannot offer refunds for meals we were unable to deliver. You may be able to pick it up from us later in the day. You should contact us as soon as possible, but we cannot guarantee pickups.

How do I get my deposit back?

On the next delivery day (Mon, Wed, or Fri) after your subscription ends we will come to pick up any pin-tho that you still have and return your deposit. We will come only once to pick up the pin-tho, and it must be clean. If we are unable to pick them up, we will send you your deposit back, minus $15 per unreturned pin-tho. You can contact us and arrange to drop off the pin-tho and we will gladly refund your deposit then.

How vegan is it?

We go by the strictest vegan standards. No honey or refined sugar, no casein or lactose or whey or gelatin. We know and avoid all the usual culprits.

Will I like this food? When you say, "vegan," I think, "brown rice and lentils."

For shame! Vegan food, just like any food, can be bland and boring. Ours is not. Most of the great cuisines of the world depend on vegetables, grains and the flavors of plants (herbs and spices), and Food Chain indulges in them. Check out some past menus to see.

How organic is it?

Nearly all the produce we use is certified organic. Sometimes we will use "transitional" crops; most often that means food grown organically on fields that have been organic for less than three years. We also use organic oil, herbs and spices, flours, and just about everything else. Occasionally we will use some canned conventional food in our Asian meals. General consensus among the organics community is that much of the Asian canned goods are functionally organic because growers cannot afford pesticides and artificial fertilizers.

What about my food allergies?

We can accommodate many standard food allergies and sensitivities for subscribers. Let us know what your allergies are, and we will tell you what we can do.

enough about you garçon! the lowdown welcome to food chain

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